Last updated 20 October 2026

Returns

Change of mind

For hygiene reasons we can accept unopened, unused items in their original wrapping, returned within 30 days of delivery. Email hello@purepressedco.com first and we'll send the return address. You pay the return postage, and we refund the price of the returned items within 5 business days of receiving them. The original shipping charge isn't refunded for change-of-mind returns.

Damaged, faulty or wrong items

Email hello@purepressedco.com with your order details and a photo, and we'll send a replacement or give you a full refund, including shipping.

Your rights

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Refunds are paid to the original payment method.